Category: Lean

Driving Increased Value with Proper Process Mapping

Process maps, in all their varying forms, are a powerful and illustrative tool that should be leveraged by process improvement practitioners, project managers, business analysts, and leadership. They can be used to demonstrate the flow of products, services, and information. It can be used to help identify waste, constraints, and re-engineer processes. It can also be used to help identify gaps and define new process requirements. In this article, I outline 3 points that will help drive increased value during your process mapping efforts.

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What is the Helium Stick and Why Does It Matter?

I’ve been through a few team building exercises in my day. Most team building activities become punchlines during water cooler conversations in the office. Did sitting on each other’s laps during the fabled “Trust Circle” improve your team’s performance? Right, didn’t think so. That’s just one example.

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The First Four Things I Check When a Project is in Trouble

You lined up a talented team, appointed a project manager, signed the charter, gave the project your full support at the kickoff, received weekly status updates, and now the you-know-what is about to hit the fan and that is no-freakin-bueño for your organization, and especially not for your career.  You’re sweating.  If there was a 9-1-1 for projects, you’d be dialing it right now instead of reading this, because truth be told, deep down, just between you and me, you don’t have the foggiest idea why this has gone off the rails or what to do about it, do you?  

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