Imagine your team recently missed the majority of its performance benchmarks for the previous performance year. You’ve racked your brain to try and identify what the root causes are, to no avail. Team discussions haven’t yielded any fruit either. What should you do?
Luckily, there is an answer. You should fill out a SIPOC diagram. (No, not Tupac). SIPOC stands for Supplier-Inputs-Processes-Outputs-Customers.Read More